My activity, now 20 years old, is aimed at consulting, from the perspective of revenue management, provided to companies of all sizes in the hospitality industry. When it comes time to introduce ourselves to potential future partners, we all tend to talk about what we have done, our experiences and achievements. I could, therefore, say that I know the world of hospitality facilities inside out. I started in the customer reception business, learning what needs to be answered and what solutions to offer. The next step was to become IT Manager and then Sales & Marketing Manager, both at the start-up level and in established facilities. Each change has shaped my experience and grown my skills. But that is the past: the real challenge is to push our gaze into the future to come up with increasingly effective methods to enable critical issues to be resolved and revenues to be expanded.

What are the duties and responsibilities of a revenue management consultant?

An accommodation facility is a microcosm in which each element must be carefully evaluated and fitted into the whole system, like the cog in a precision clock. I and the professional staff I work with are familiar with all the common issues facing hospitality tourism facilities and can offer the answers that hospitality business owners need. Even those that precede their requests. This I do, as a consultant revenue manager. I had started this presentation of mine with a term: dynamism. That’s what it takes to create timely planning and get results. Reducing the incidence of costs to be incurred, setting the most effective sales strategies, increasing direct bookings, maximizing your facility’s profits: if you’re interested, that’s what we know how to do. With dynamism. Richard